Payouts can be delayed if there are national holidays in the countries where our banking partners are located.

As the specific dates of certain holidays may be announced at short notice, we’ll do our best to inform you of any expected delays via email or your app Inbox.

A list of primary holidays in each of our markets is outlined below. As these dates may be subject to change, for the most accurate information please visit the official sites linked below:

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United Arab Emirates

  • Gregorian New Year: 1 January
  • Eid Al Fitr: From 29 Ramadan to 3 Shawwal*
  • Arafah day and Eid Al Adha (Feast of Sacrifice): From 9 to 12 Dhu al Hijjah*
  • Hijri New Year (Islamic New Year): First day of Muharram*
  • Prophet Muhammad’s birthday: 12th day of Rabi al-Awwal*
  • National Day: 2 and 3 December

*Islamic holidays are determined according to the sighting of the moon.

Source: UAE Government Portal

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Saudi Arabia

  • Foundation Day: 22 February
  • Eid Al Fitr: From 29 Ramadan to 3 Shawwal*
  • Arafah day and Eid Al Adha (Feast of Sacrifice): From 9 to 12 Dhu al Hijjah*
  • National Day: 7 September

*Islamic holidays are determined according to the sighting of the moon.

Source: Saudi Tourism Authority

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