Customers can pay directly on your terminal by tapping, inserting or swiping their card, tapping their phone or smartwatch to pay with Apple Pay or Google Pay, or scanning a QR code.

You can also add items from your Catalogue, add a customer and apply discounts to a payment. If you need to, you can share Links, Invoices and Collect payments for your customer to pay by scanning a QR code.

Paying by card

Your customer can pay by card in three ways:

Tap: they tap their card on your terminal. This also works with Apple Pay and Google Pay on a phone or smartwatch
Insert: they insert their card into the chip reader
Swipe: they swipe their card on your terminal. This only works for cards that can't be tapped or inserted, such as some prepaid or gift cards issued outside the UAE

Taking a card payment

Tap In Person
Enter the amount, or tap Catalogue to add items
Tap Charge. Card is already selected as the payment method
If tips are on, hand the terminal to your customer so they can choose a tip or skip
Ask your customer to tap, insert or swipe their card. They can also tap their phone or smartwatch to pay with Apple Pay or Google Pay
Wait for the payment to complete

When the payment is complete, you can send or print a receipt:

Tap Email to email the receipt to your customer
Tap Print, then choose Customer for their copy or Me for your merchant copy

If you're not sure whether a payment went through, check your sales before charging your customer again. See Troubleshooting if you need help.

Using Links, Invoices and Collect

You can create Links, Invoices and Collect payments on your terminal. See Creating Links, Creating Invoices and Creating Collect Payments.

When you tap Share on a Link or Invoice, your terminal shows a QR code for your customer to scan.

Using Quick charge

Quick charge lets you start a payment for an amount you use often, such as AED 100.00, with one tap from your home screen.

Tap an amount to start a payment
Tap + to add a new amount
Press and hold an amount to change or remove it

Everyone on your Team can set up their own Quick charge amounts, whatever their role. Each person only sees the amounts they've added.

Adding details to In Person charges

Before you tap Charge, you can add more information to an In Person payment:

Tap	To
Catalogue	Add items from your Catalogue
Item name	Name what you're charging for
Note	Add a note to the payment
Discount	Take a percentage or fixed amount off
Customer	Attach a customer to the payment

See Understanding In-Person Payments to learn more about updating items for card payments on your terminal.

Collecting tips

When tips are on, your customer sees Tip the team? before they pay. They can choose one of your preset percentages or tap Add custom tip to enter their own amount. If your customer doesn't want to add a tip, tap No tip.

Turning on tips

Go to Settings > Money > Tips
Toggle Tips enabled on
Under Tip presets, set the four percentages you want to offer
Tap Save

Only Owners and Admins can change tip settings.